Asian Experience Awards

The Asian Experience Awards recognises the ingenious initiatives of creative companies delivering meaningful brand experiences to their stakeholders.
Nomination is open to companies in all industries in Asia. If your company recently launched a unique, standout, or innovative experience initiative for your clients, potential customers, or employees, nominate now!
Categories include:
- Brand Experience of the Year
- Customer Experience of the Year
- Digital Experience of the Year
- Distribution Experience of the Year
- Employee Experience of the Year
- Partner Experience of the Year
- Product Experience of the Year
- Sales Experience of the Year
- Service Experience of the Year
- User Experience of the Year
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Why should you enter


SHARE YOUR STORY
Talk about your winning project in an interview that you can share with clients, peers, and colleagues to let them know that you are an award-winning company.


AMPLIFY
Reach potential clients as you let your initiatives be recognised and honoured in Asia.


EXPOSURE
Have the opportunity to be featured in the definitive magazine for business elites in Asia, the Asian Business Review. With its quarterly with circulation of 24,737 copies reaching 98,948 readers and over 245,038 monthly active users in its website, you are sure to reach elite level decision makers in the region.
NEWS
Guidelines/Criteria
GUIDELINES
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Nomination is open to companies with an office in Asia.
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The entries will be deliberated by a panel of experts from the region’s top accounting firms based on the judging criteria below.
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Nomination is free of charge. If your company wins, you are obliged to book any of the winners package options to get the below entitlements. Invoice will only be sent after the announcement of winners.
ELIGIBILITY
The awards programme is on the lookout for outstanding experience initiatives such as projects, products, services, strategies, campaigns, or case studies that were either:
• launched, in part or full, over the last 24 calendar months
• launched prior to 24 calendar months and had any recent improvements or upgrades
Companies in the following industries are not eligible to join the awards programme: cryptocurrency, tobacco, multilevel marketing, and products with claim of health benefits.
CATEGORIES
The awards will be given on a country-level basis. There will be one winner per category and its corresponding industry for each country.
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Brand Experience of the Year
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Customer Experience of the Year
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Digital Experience of the Year
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Distribution Experience of the Year
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Employee Experience of the Year
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Partner Experience of the Year
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Product Experience of the Year
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Sales Experience of the Year
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Service Experience of the Year
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User Experience of the Year
Click here to see full category descriptions
INDUSTRY CATEGORIES
- Accounting Services
- Advertising
- Aerospace
- Aerospace & Defense
- Agriculture
- Airline
- Analytics
- Apparel
- Architecture
- Automotive Services
- Automotive & Transport Equipment
- Automotive & Transport System
- Aviation
- Banking
- Beauty & Cosmetics
- Broadband Telecommunication
- Broadcasting
- Brokerage
- Building Services & Facilities
- Business Insurance
- Business Services
- Business Travel Technology
- Cargo Handling
- Charitable Institution
- Chemicals
- Cloud Services
- Commercial Building Construction
- Commercial Real Estate Trust
- Compliance Consulting
- Computer Hardware
- Computer Services
- Computer Software
- Conglomerates
- Consulting
- Consumer Products - Durables
- Consumer Products - Non-Durables
- Corporate Advisory
- Credit Solutions Technology
- Data Center
- Declaring Agent
- Department Stores
- Dining & Entertainment
- Diversified Services
- E-Commerce
- Education
- Electronics
- Electronic Manufacturing
- Energy
- Engineering
- Environmental Services
- Executive Search
- Financial Services
- Financial Technology
- FMCG
- Food & Beverage
- Food Manufacturing Solutions
- Food Safety
- Food Science
- Fundraising
- Furniture and Fixture
- General Insurance
- Government
- Health Products & Services
- Healthcare
- Healthcare Technology
- Heavy Civil Construction
- Hospitality & Leisure
- Human Resource Technology
- Human Resources Consulting
- Industrial Construction
- Industrial Engineering
- Industrial Services
- Infection Control
- Insurance Broker
- Interior Design
- Internet/New Media
- Investment Banking
- IT Services
- Life Insurance
- Legal
- Logistics
- Luxury Retail
- Machining and Tooling
- Manufacturing
- Manufacturing Technology
- Marine and Offshore Engineering
- Marine Services
- Marketing
- Marketing Technology
- Materials & Construction
- Media & Entertainment
- Metals & Mining
- Motion Picture & Video
- Music
- Networking Technology
- Non-Profit Organization
- Oil & Gas
- Outsourcing
- Payments
- Personal Insurance
- Pharmaceuticals
- Printing Technology
- Printing and Signages
- Property Services
- Real Estate
- Reinsurer
- Remittance
- Renewable Energy
- Residential Building Construction
- Residential Product Manufacturing
- Retail
- Safety & Security
- Semiconductor
- Shipping
- Social Media Marketing
- Sports
- Supply Chain
- Technology
- Telecommunications
- Television
- Tourism
- Trade Technology
- Training and Development
- Transportation
- Travel Retail
- Travel Services
- Utilities
- Venture Capital
- Virtual Banking
- Wholesale
CRITERIA FOR JUDGING
The entries will be reviewed by the judges based on the following:
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Background - What was the inspiration behind the initiative? Who were the relevant stakeholders and how were their needs identified and understood?
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Uniqueness & Innovation - What was especially creative or innovative about the initiative?
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Effectiveness - What were the initiative’s objectives and targets? How were they achieved and what measures have been used to assess its success?
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Impact - What was the initiative’s impact on your company and industry?
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Dynamism - Is the initiative flexible to changes and progressive opportunities?
HOW TO ENTER?
1. Go to the online nomination form and read the nomination guidelines.
2. Fill in the required details about the company and contact person for the nomination.
3. Select your category.
4. Provide your project title, 500-word write-up, client feedback (if any), key achievements, and photos of the project that you are nominating.
5. Wait for the nomination confirmation email and acknowledge it once received.
Note:
- Companies may submit up to three (3) entries.
- Each nomination form is valid for one entry only. Fill out the form again if you will nominate another project or in another category.
- Photos are required while supporting documents are optional but will highly increase the chances of winning.
- Nomination is free of charge. Should you win, the winners package secures your seats at the prestigious awards dinner and gives you access to a wide range of valuable benefits at an exclusive cost.
PRICING
Nomination is free of charge. Should you win, the winners package secures your seats at the prestigious awards dinner and gives you access to a wide range of valuable benefits at an exclusive cost. To know more about the pricing and entitlements, please email jane@charltonmediamail.com.
*The awarding and interviews with winning companies will be held virtually through digital award presentations. Trophies will be couriered to the winning companies' addresses.
Watch last year's award presentation and interview videos here.
Past Winners
ABB
- Australia Sales Experience of the Year - Technology
- China Partner Experience of the Year - Hospitality & Leisure
- China Product Experience of the Year - Hospitality & Leisure
Agung Sedayu Group
- Indonesia Brand Experience of the Year - Real Estate
- Thailand Employee Experience of the Year - Life Insurance
AP (Thailand) Public Company Limited
- Thailand Digital Experience of the Year - Real Estate
- Indonesia Customer Experience of the Year - Banking
Brown-Forman Spirits (Shanghai) Co., Ltd.
- China Brand Experience of the Year - Food and Beverage
- Hong Kong User Experience of the Year - Logistics
- Hong Kong User Experience of the Year - Airline
China Mobile International (Singapore) Pte Ltd
- Singapore Brand Experience of the Year - Telecommunications
DRB-HICOM EZ-Drive Sdn Bhd (Avis Malaysia)
- Malaysia Customer Experience of the Year - Car Rentals
- Brunei-Indonesia-Malaysia Employee Experience of the Year - IT Services
- Philippines Customer Experience of the Year - Telecommunications
Everise
Singapore Employee Experience of the Year - Business Services
Fatima Fertilizer Company Limited
- Pakistan Digital Experience of the Year - Agriculture
FedEx Philippines
- Philippines Customer Experience of the Year - Logistics
- Philippines Digital Experience of the Year - Logistics
- Philippines Employee Experience of the Year - Logistics
Flash Express (Thailand) Company Limited
- Thailand Distribution Experience of the Year - Transportation
Fluor Daniel, Inc. - Philippines
- Philippines Employee Experience of the Year - Engineering
Frasers Property (Commercial) Thailand
- Thailand Customer Experience of the Year - Real Estate
Fresenius Medical Care Pte Ltd
- Singapore Product Experience of the Year - Health Products & Services
GoTyme Bank Philippines
- Philippines Customer Experience of the Year - Banking
HSBC Life (Singapore) Pte. Ltd.
- Singapore Brand Experience of the Year - Life Insurance
- Singapore Digital Experience of the Year - Personal Insurance
- Thailand Customer Experience of the Year - Banking
- Thailand Service Experience of the Year - Banking
Kuala Lumpur Convention Centre
- Malaysia Partner Experience of the Year - Exhibition Centre
- Indonesia Employee Experience of the Year - Telecommunications
- Philippines Digital Experience of the Year - Healthcare
Mercedes-Benz Singapore Pte. Ltd.
- Singapore Product Experience of the Year - Automotive Services
MetLife Japan
Japan Customer Experience of the Year - Life Insurance
Ministry of Energy and Infrastructure
- United Arab Emirates Customer Experience of the Year - Energy
- Singapore Digital Experience of the Year - Technology
- Singapore Employee Experience of the Year - Technology
OCBC
- Singapore Digital Experience of the Year - Banking
- Singapore Employee Experience of the Year - Banking
- Malaysia Customer Experience of the Year - Banking
Petroliam Nasional Berhad
- Malaysia Customer Experience of the Year - Oil & Gas
- Malaysia Product Experience of the Year - Oil & Gas
- Malaysia Digital Experience of the Year - Oil & Gas
- Philippines Digital Experience of the Year - Banking
Pluit Village
- Indonesia Customer Experience of the Year - Retail
Pru Life UK
- Philippines Product Experience of the Year - Life Insurance
- Philippines User Experience of the Year - Life Insurance
PT Artajasa Pembayaran Elektronis
- Indonesia Product Experience of the Year - Financial Services
- Indonesia Service Experience of the Year - Financial Services
PT Bank CIMB Niaga Tbk
- Indonesia Digital Experience of the Year - Banking
- Indonesia Employee Experience of the Year - Banking
- Indonesia Brand Experience of the Year - Banking
- Indonesia Product Experience of the Year - Banking
PT Bank Tabungan Negara (Persero) Tbk.
- Indonesia Partner Experience of the Year - Banking
- Indonesia Service Experience of the Year - Banking
- Indonesia Employee Experience of the Year - Electronic Manufacturing
- Indonesia Service Experience of the Year - Electronic Manufacturing
- Indonesia Digital Experience of the Year - Energy
- Indonesia User Experience of the Year - Energy
PT Zurich Asuransi Indonesia, Tbk
- Indonesia Digital Experience of the Year - Financial Services
- Singapore Customer Experience of the Year - Banking
- Hong Kong Customer Experience of the Year - Pharmaceuticals
- Malaysia Brand Experience of the Year - Electronics
- Malaysia Service Experience of the Year - Electronics
Shell Malaysia Trading Sdn Bhd
- Malaysia Partner Experience of the Year - Energy
- Philippines Distribution Experience of the Year - Energy
- Philippines User Experience of the Year - Energy
Sindh Engro Coal Mining Company
- Pakistan Customer Experience of the Year - Metals & Mining
- Singapore Digital Experience of the Year - Telecommunications
Snappymob
- Malaysia User Experience of the Year - Computer Software
Southeast Life Insurance (SE Life)
- Thailand Service Experience of the Year - Life Insurance
- Singapore Customer Experience of the Year - Telecommunications
- Saudi Arabia Digital Experience of the Year - Financial Services
Teleperformance
- India Digital Experience of the Year - Business Travel Technology
The Siam Commercial Bank PCL (SCB)
- Thailand Digital Experience of the Year - Banking
United Overseas Bank (Malaysia) Bhd.
- Malaysia Digital Experience of the Year - Financial Services
United Overseas Bank (Thai) Public Company Limited
- Thailand Employee Experience of the Year - Banking
AECOM Global Business Services Philippines ROHQ
- Philippines Employee Experience of the Year - Shared Services
Allianz PNB Life Insurance, Inc.
- Philippines Employee Experience of the Year - Financial Services
AVIS MALAYSIA
- Malaysia Customer Experience of the Year - Car Rentals
- Philippines Product Experience of the Year - Banking
Castrol Lubricants Middle East
- United Arab Emirates Customer Experience of the Year - Oil & Gas
- China Brand Experience of the Year - Food & Beverage
Chubb Life Vietnam
- Vietnam Brand Experience of the Year - Life Insurance
- Vietnam Partner Experience of the Year - Banking
CIMB Bank Berhad, Singapore Branch
- Singapore Digital Experience of the Year - Banking
CUCKOO International (MAL) Sdn Bhd
- Malaysia Service Experience of the Year - Health Products & Services
- Malaysia Product Experience of the Year - Beauty & Cosmetics
DXC Technology
- Brunei Employee Experience of the Year - IT Services
- Indonesia Employee Experience of the Year - IT Services
- Vietnam Customer Experience of the Year - Food & Beverage
- Philippines Employee Experience of the Year - Telecommunications
- Philippines Brand Experience of the Year - Banking
- Philippines Employee Experience of the Year - Banking
Hwahsia Glass
- Taiwan Digital Experience of the Year - Manufacturing
- Philippines Employee Experience of the Year - Technology
INDOSAT OOREDOO HUTCHISON (IM3 Brand)
- Indonesia User Experience of the Year - Telecommunications
- Indonesia Customer Experience of the Year - Telecommunications
- Singapore Employee Experience of the Year - Logistics
- Singapore Partner Experience of the Year - Logistics
KASIKORN Business-Technology Group
- Thailand Employee Experience of the Year - Financial Technology
Krungthai Bank PLC
- Thailand Employee Experience of the Year - Banking
Krungsri Auto (GO application by Krungsri Auto)
- Thailand Digital Experience of the Year - Banking
- Singapore Digital Experience of the Year - Financial Services
- Singapore Employee Experience of the Year - Banking
- Singapore Product Experience of the Year - Banking
- Singapore User Experience of the Year - Banking
Palo Alto Networks
- Singapore Customer Experience of the Year - Cybersecurity
- Malaysia Digital Experience of the Year - Oil & Gas
Prudential Life Assurance Thailand
- Thailand Service Experience of the Year - Life Insurance
PT Sodexo Indonesia
- Indonesia Service Experience of the Year - Business Services
PT. AstraZeneca Indonesia
- Indonesia Customer Experience of the Year - Pharmaceuticals
PTT Exploration and Production Public Company Limited
- Thailand Brand Experience of the Year - Oil & Gas
Rakuten Trade Sdn Bhd
- Malaysia Digital Experience of the Year - Brokerage
Rizal Commercial Banking Corporation
- Philippines Digital Experience of the Year - Banking
- Pakistan Digital Experience of the Year - Agriculture
Schneider Electric Vietnam
- Vietnam Digital Experience of the Year - Energy
Siam Commercial Bank Public Company Limited
- Thailand Customer Experience of the Year - Banking
Standard Chartered Bangladesh
- Bangladesh Digital Experience of the Year - Banking
TAG Innovation
- Pakistan Digital Experience of the Year - Financial Services
- Cambodia Service Experience of the Year - Business Services
Thanh Thanh Cong Bien Hoa Joint Stock Company (TTC Sugar)
- Vietnam Customer Experience of the Year - Agriculture
- Vietnam Customer Experience of the Year - Pharmaceuticals
United Overseas Bank (Malaysia) Bhd
- Malaysia Customer Experience of the Year - Banking
- Philippines Digital Experience of the Year - Real Estate
Watsons International
- Hong Kong Customer Experience of the Year - Retail
Western Digital Tech and Regional Center (M) Sdn Bhd
- Malaysia User Experience of the Year - Technology
- Singapore Digital Experience of the Year - Travel Services
- Malaysia Brand Experience of the Year - Financial Services
- Malaysia Customer Experience of the Year - Financial Services (Insurance)
- Singapore Digital Experience of the Year - Financial Services
- Singapore Brand Experience of the Year - Healthcare Technology
Allianz PNB Life Insurance, Inc.
- Philippines Brand Experience of the Year - Life Insurance
- Myanmar Customer Experience of the Year - General Insurance
- South Korea User Experience of the Year - Payments
- Singapore Employee Experience of the Year - Business Services
- Customer Experience of the Year - Telecommunications
CIMB Bank Berhad, Singapore Branch
- Singapore Customer Experience of the Year - Banking
- Singapore Product Experience of the Year - Banking
CTBC BANK
- Taiwan Digital Experience of the Year - Banking
DirectAsia Insurance Singapore
- Singapore Distribution Experience of the Year - General Insurance
- Singapore User Experience of the Year - Retail
- Philippines Brand Experience of the Year - Banking
- Philippines Partner Experience of the Year - Banking
- Australia Digital Experience of the Year - IT Services
- Indonesia Digital Experience of the Year - E-Commerce
- Indonesia Product Experience of the Year - E-Commerce
Nanyang Technological University, Singapore
- Singapore Digital Experience of the Year - Education
NTUC Income Insurance Cooperative Limited
- Singapore Digital Experience of the Year - Life Insurance
- Singapore Product Experience of the Year - Life Insurance
- Malaysia Digital Experience of the Year - Banking
- Brunei Employee Experience of the Year - Telecommunications
- Laos Employee Experience of the Year - Life Insurance
- Singapore Brand Experience of the Year - Technology
- Singapore Service Experience of the Year - Financial Services
Studio Messa
- Australia Brand Experience of the Year - Dining & Entertainment
Sun Life Malaysia
- Malaysia Customer Experience of the Year - Life Insurance
- Malaysia Employee Experience of the Year - Data Center
UNITED OVERSEAS BANK (MALAYSIA) BERHAD
- Malaysia Customer Experience of the Year - Banking
- Singapore Employee Experience of the Year - Financial Services
UOB Malaysia
- Malaysia Product Experience of the Year - Financial Services
Contact Us
For more details, contact:
Jane Patiag
+(65) 3158 1386 ext. 217
awards@charltonmediamail.com
Asian Experience Awards Testimonials


Asian Experience Awards 2022 Winner: Chubb Life Vietnam


Asian Experience Awards 2022 Winner: Yanolja Cloud Pte. Ltd.


Asian Experience Awards 2022: Income Insurance Limited


Asian Experience Awards 2022 Winner: OCBC Bank


Asian Experience Awards 2022 Winner: Krungsri Auto (GO application by Krungsri Auto)


Asian Experience Awards 2022 Winner: Talk2 Solutions Co., Ltd


Asian Experience Awards 2022 Winner: Brown-Forman China


Asian Experience Awards 2022 Winner: Siam Commercial Bank Public Company Limited


Asian Experience Awards 2022 Winner: J&T Express Singapore


Asian Experience Awards 2022 Winner: Allianz PNB Life Insurance, Inc.


Asian Experience Awards 2022 Winner: Zurich Malaysia


Asian Experience Awards 2022 Winner: United Overseas Bank (Malaysia) Bhd


Asian Experience Awards 2022 Winner: Western Digital Tech and Regional Center (M) Sdn Bhd


Asian Experience Awards 2022 Winner: KASIKORN Business-Technology Group


Asian Experience Awards 2022 Winner: PT. AstraZeneca Indonesia


Asian Experience Awards 2022 Winner: Vista Land & Lifescapes, Inc.


Asian Experience Awards 2022 Winner: Petroliam Nasional Berhad


Asian Experience Awards 2022 Winner: INDOSAT OOREDOO HUTCHISON (IM3 Brand)


Asian Experience Awards 2022 Winner: AVIS MALAYSIA


Asian Experience Awards 2022 Winner: HSBC Philippines


Asian Experience Awards 2022 Winner: CIMB Bank Berhad, Singapore Branch


Asian Experience Awards 2022 Winner: Globe Telecom


Asian Experience Awards 2022 Winner: DXC Technology


Asian Experience Awards 2022 Winner: FrieslandCampina Vietnam


Asian Experience Awards 2021 Winner: Allianz PNB Life


Asian Experience Awards 2021 Winner: SAP Customer Experience APJ


Asian Experience Awards 2021 Winner: Progresif Sendirian Berhad


Asian Experience Awards 2021 Winner: TDCX


Asian Experience Awards 2021 Winner: United Overseas Bank


Asian Experience Awards 2021 Winner: Infosys


Asian Experience Awards 2021 Winner: Align Technology


Asian Experience Awards 2021 Winner: China Telecom Global


Asian Experience Awards 2021 Winner: DirectAsia Insurance Singapore


Asian Experience Awards 2021 Winner: BC Card


Asian Experience Awards 2021: Lazada Indonesia


Asian Experience Awards 2021 Winner: NTUC Income


Asian Experience Awards 2021 Winner: HSBC


Asian Experience Awards 2021 Winner: UOB Malaysia


Asian Experience Awards 2021 Winner: Nanyang Technological University, Singapore


Asian Experience Awards 2021 Winner: OCBC Malaysia


Asian Experience Awards 2021 Winner: Prudential Laos


Asian Experience Awards 2021 Winner: Certis


Asian Experience Awards 2021 Winner: Singlife with Aviva


Asian Experience Awards 2021 Winner: CIMB Bank Berhad, Singapore Branch
Awards Highlights
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Showcase your innovative brand initiatives at the Asian Experience Awards 2024
Nominate your company's outstanding brand experience initiative for a chance to be recognised amongst Asia's most innovative companies.
In today's competitive landscape, crafting exceptional brand experiences is no longer a...
Bank BTN excels at the Asian Experience Awards 2023, securing two prestigious awards
With a focus on innovation, customer-centricity, and digitalisation, Bank BTN is well on its way to achieving its vision of becoming the best mortgage bank in Southeast Asia by 2025.
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Southeast Life Insurance (SE Life) delivers a Line OA solution beyond conventional boundaries
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Discover how UOB Thailand's commitment to exceptional employee experiences propelled it to win Thailand Employee Experience of the Year - Banking at the Asian Experience Awards.
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The Saudi insurer clinched the Digital Experience of the Year - Financial Services.
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UOB Malaysia develops all-in-one digital banking app to meet SMEs’ needs for operational efficiency, growth opportunities
The bank clinches the Malaysia Digital Experience of the Year - Financial Services at the Asian Experience Awards 2023.
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Frequently Asked Questions
How do I nominate?
You can send an entry via the online nomination form where you have to fill in details about your company and the project, product or service that you wish to enter. You also have to submit a 500 word write up summarizing your project details and why it should win an award.
How many winners per category?
The awards will be given on a country-level basis. There will be one winner per category and its corresponding industry for each country.
I.e.
- Malaysia Customer Experience Award of the Year - Banking
- Singapore Customer Experience Award of the Year - Banking
Can I send two or more entries for our company?
You can send a maximum of three (3) entries. If you are nominating several projects, please enter each entry separately.
What can I nominate?
You can nominate outstanding experience initiatives such as projects, products, services, strategies, campaigns, or case studies that were either:
- launched, in part or full, over the last 24 calendar months
- launched prior to 24 calendar months and had any recent improvements or upgrades